Privacy Policy

Last updated:19 August 2025

I respect your privacy and am committed to protecting your personal data. This Privacy Policy explains how I collect, use, and safeguard your information when you visit my website or work with me as a client.

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Who I Am

My name is Alex Everett, a Virtual Assistant operating as a sole trader in the UK. I am the data controller, which means I decide how and why your personal data is processed.

If you have any questions, you can contact me at:
📧 Email: alex@aevasupport.co.uk
📞 Phone: +44 (0) 7817 198978

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What Data I Collect

I may collect the following personal information:
- Contact details (name, email address, phone number)
- Business information (company name, role, services required)
- Financial details (for invoicing purposes only)
- Communication data (emails, messages, or notes relevant to our work together)

I do not intentionally collect sensitive personal information unless it is necessary for our work and you provide it willingly.

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How I Collect Your Data

When you fill out my website contact form
- When you email me directly
- When you work with me as a client and provide information to deliver services
- Through third-party tools (e.g., Calendly for scheduling, email providers, invoicing software)

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How I Use Your Data

I will only use your data when the law allows me to. Typical uses include:
- Responding to your enquiries
- Delivering Virtual Assistant services you’ve requested
- Managing contracts, invoicing, and payments
- Keeping in touch during the course of our working relationship
- Meeting my legal obligations (e.g., tax records)

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Legal Basis for Processing

Under GDPR, I rely on:
- Contract – to provide services you request
- Legitimate interest – to respond to enquiries or maintain contact
- Legal obligation – to keep financial/tax records

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How I Store and Protect Your Data

I store personal data securely on password-protected devices and encrypted cloud services.
- I only keep your data as long as necessary: typically for the duration of our working relationship plus up to 7 years (for tax/accounting requirements).
- I will never sell your data to third parties.

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Sharing Your Data

I may share data with trusted third parties that help me run my business (for example, email service providers, cloud storage, invoicing software). These providers are GDPR-compliant and only process data on my behalf.

 

Your Rights

You have the right to:
- Access the personal data I hold about you
- Request corrections or updates to your data
- Request deletion of your data (where legally possible)
- Restrict or object to how your data is used
- Withdraw consent at any time

If you wish to exercise these rights, please contact me at alex@aevasupport.co.uk.

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Cookies & Website Tracking

My website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand website traffic and improve user experience. You can disable cookies in your browser settings.

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Changes to This Policy

I may update this Privacy Policy from time to time. The most current version will always be posted on my website.

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Complaints

If you are unhappy with how your data has been handled, please contact me first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.